Our Group aims to custom design all our services to meet the specific needs of our clients. In order to achieve this we must continually strive to develop new and better way to deliver our services. At HennaGroup we understand that our business is about developing relationships with our clients, and earning their trust by fully informing them of all current operational trends and providing a service which is unrivalled.
Some of the key features of our services include:
- Manage time and resources effectively
- Organize people and material to achieve goals
- Listen with objectivity and utilize information for problem solving
- Assess needs of the company and implement improvements
- Demonstrate appropriate assertiveness in various settings and circumstances
We have developed a management system to promote our strategy of high quality, high value service to our clients. We believe in managing our staff in a hands on fashion and encourage all concerned to actively participate in client training days and to think beyond the boundaries of usual operations.
To find such an employee is extremely difficult but we believe our selection and management system permits us to seek the best possible staff for the operation of your contract.
Commitment to Our Clients
- Your needs will drive our actions
- You will receive a valued working partnership
- You will be treated efficiently, honestly and courteously
- You will receive the highest level of quality service.
- You will receive frequent, efficient communication
- You will receive solutions and innovations
- We shall be flexible in working hours to suit and meet your requirements
Prices
Our prices are very competitive, negotiatable and flexible. We discuss your needs, plans and schedule of work and then agree to price.
- We do not charge you for weekends or after office hours services
- We do not charge you extra for any emergencies or last minute calls
- In regards to a cleaning job, if there is a complaint about any area not cleaned well, we shall do it for you free provided the complaint is received within two of the job done.
Recruitment & Vetting Process
HennaGroup continually ensures that the professional development of our candidates is always taken very seriously. The training Division of HennaGroup is dedicated to the preparation of Individuals for employment by promoting and fostering a customer driven, integrated workforce development system which encourages and enables individuals to acquire the skills and work attitudes necessary to meet employer requirements for entry, re-entry and retention in the labour market
Recruitment of personnel is undertaken maintaining stringent screening and selection procedures, as a result, HennaGroup are able to offer you the widest choice of suitable trained and experienced staff.
Application Forms
Application forms are completed in the presence of HennaGroup personnel.
These forms are structured to enable us to gather a complete account of the applicants working history, family background, status in UK, physical fitness etc. They are checked by CRB.
If and when all details submitted by the applicant have been vetted and verified, he or she is invited for detailed interview.
Interviews
Prior to interviews, applicants are asked to submit original copies of their identification, national insurance number, and proof of address, references, any relevant training and education certificates. We make sure that the applicant is polite, smart and punctual.
References and CRB checks
These are mandatory. Upon successful outcome of the results, is the applicant considered for any position.
Based upon the applicant meeting all criteria, probationary employment is offered.
Inhouse Training Our continual in-house training department and on client site programme designed to improve the skills and confidence of our workers. We help our candidates develop personally and professionally through practical support and encouragement. Ultimately, we all share the same goal - to help consistently raise the standards of all aspects of care, support and cleaning, across the UK.
External Training Providers